“By not owning the implementation, consulting is a fraction of the value and a fraction of the opportunity to learn and get better."
Steve Jobs, MIT, 1992
R. Scott Altman, MD, MPH, MBA, FACEP
The LifeWings preeminent physician is Dr. R. Scott Altman, a super-qualified international physician executive with extensive experience in all phases of the healthcare delivery continuum. He has been an active medical management consultant and speaker for more than 25 years, traveling to 60 countries while teaching and serving. This provides him with an acute acumen for reaching multicultural audiences and diverse socio-economic environments. He has worked in clinical, academic and operational settings in Chicago, Baltimore and Central America.
As the Senior Vice President and primary customer care executive, Richard Doss is all about improving safety, performance and institutional processes. He has done that by navigating change management strategies for more than 19 years, resulting in reduced errors, improved staff morale and a reduction in expenses. More recently, Ms. Doss has developed solutions to meet COVID 19 challenges with reform legislation and air quality controls. He has trained executive teams to engage clients more directly, listen to their needs and improve outcomes.
Carl Sirio, MD
Dr. Carl Sirio is the ultimate “coach” for our LifeWings partners. Whether it’s strategic, operational or clinical, he has the experience and credentials to keep your facilities safe and operating smoothly. As the former CMO and COO at the University of Toledo Medical Center, his responsibilities stretched across all aspects managing healthcare systems, and he uses that knowledge to provide excellent patient and professional engagement and education.
Ron McGuire, MS
Ron brings to LifeWings clients a 23-year track record of driving enterprise-wide business results and cultural exchange. He trains people in the same lean thinking mindset that saved Toyota suppliers $10 million in cost savings for two consecutive years. At General Mills he trained hundreds of employees over a 21-year period in everything from Communication and System Engineering to Operational Excellence and Safety Culture Transformation. He builds capacity and creates the cultural shifts you need among your employees.
Albert Black, Jr., MBA, FACHE
Al Black Jr. is a senior advisor and executive coach at LifeWings, bringing more than 35 years of experience to help our clients improve operations and manage costs. He has managed $500M budgets, negotiated contracts, streamlined operations, guided construction projects and supervised large staffs. As the COO at the Hospital of the University of Pennsylvania (HUP), Al successfully strengthened their information and technology systems and initiated a customer service initiative.
Michael K. Jhin, FACHE, MBA
As a senior advisor, Michael Jhin brings to LifeWings a superior executive coach for high-level teams and physician groups to navigate the difficult waters of cultural, process and leadership transformation. He was once the youngest CEO of an academic medical center in the USA at age 33 (St. Lukes Episcopal Health System in Houston), and now with 30 years of experience behind him, he is returning to his roots as an engineer in search of approaches to healthcare challenges.
Susan Bennett, MD, FACC
Dr. Bennet brings a unique and necessary angle to LifeWings coaches, focusing on the challenging landscape toward Triple AIM. It is designed to improve the patient experience of care, improve the health of populations and reduce the per capita cost of health care. After 22 years in clinical practice and then community-based practice, Dr. Bennett decided to pursue her long-standing interest in Triple AIM. She embodies and teachers healthcare innovations to increase patient engagement and lead patients toward prevention.
Eric Logue, MHA, MBA
Eric Logue knows how to negotiate managed care contracts in a fee-for-service environment. With 21 years of experience as an operations consultant for academic medical centers, hospital centers and payers, he knows both sides of the issues and represents his clients earnestly. His experience includes developing and using models and presentations for market assessment along with process and payment redesign.
Alan R. Vierling, DNP, MSN, RN, NEA-BC FABC
If there’s such a thing as “a perfect record” in leadership, Dr. Alan Vierling holds it. Literally everywhere he has gone in his leadership roles, organizational scores have risen, patient satisfaction has soared higher, and physician engagement and recruitment have been enhanced. In his own words, throughout his 30-year healthcare career, he maintains one goal: “Go where I can make a difference.” From his humble beginnings as an Operating Room Technician in 1981 to his executive positions with leading medical facilities across the country, he has now become a sought-after speaker on leadership and crisis management. As is a Senior Advisor with LifeWings. Dr. Vierling provides strategic, operational, and clinical coaching to our partners.